The Learn LaunchPad is a web portal that allows users to access the Student Information System (Genius SIS), the Learning Management System (Canvas LMS), and other education resources.

All new learners should log into Genius first to fill out a one-time registration form. Genius is our Student Information System (SIS) that stores your collection of courses, transcripts, and available certificates of completion.

COH Users:
Credentials to log in to Genius and Canvas are your COH email and password. Password resets for COH users can only occur through COH’s SSO password reset process.

External Users:
If you received a Course Registration email at an inbox not affiliated with City of Hope, you are likely considered an external user. Your initial credentials (both login and password) to log in to Genius are your registered email address. After the initial login, you can change your password in the same area to complete the registration form. Alternatively, you can click on the Genius forgot password link to establish a new password.

After completing the registration form:
You are welcome to enter Genius upon your return, but most users log in separately to Canvas using their Genius credentials, and continue their learning.

If you are a COH user:
COH users include employees, contractors, temporary works, etc. whom have been provided a username and are actively affiliated with City of Hope. Log in with your COH credentials like you would sign into your computer workstation, except when logging into Genius, your username should be followed by @coh.org. For example, the username for John Doe would look like jdoe@coh.org.

For Friends of City of Hope:
The login page for Genius includes a link for you to register as a new user (external to City of Hope). You can provide your credentials along with additional information to complete your profile. The login page also includes a link to establish a new password in case you forgot it.

Once logged in to Genius, all users will be prompted to fill out a one-time User Registration form. We are requesting this information to better understand the users of our system. You are able to decline to answer any of the required questions by choosing that option within each item. A link to the privacy policy is available at the bottom section of this site.

Yes. Once you have registered for a course you can go directlty to Canvas to access your courses. If you need to log in again, Canvas will lead you back here (the Learn LaunchPad) to log in based on which service authorizes your credentials.

A course request form is available online. Please fill it out and submit it for review. The information you provide will assist us with getting you started with creating your course.

Browsers: For optimal experience, Canvas works best in the most recent versions of Chrome or Firefox. Visit the official Canvas document for a full list of supported browsers and other platforms that use web standards.

Basic Computer Specifications: Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements. Refer to the official document for any updates.

Like many other learning managment systems, comes specific lingo to using the applications. Canvas has posted a reference to their terminology.

To enroll in a course you first need to register as a Genius user. For City of Hope employees, log in using your network id and password. You will then be prompted to complete a short registration page.

For external users:

Friends of City of Hope (External users): Click on the launch Genius button, where you will then be redirected and prompted to enter your credentials.

You will be prompted to an External User Registration page. Your username will be your email address. All users will be prompted to fill out a one-time User Registration form. We are requesting this information to better understand the users of our system. You are able to decline to answer any of the required questions by choosing that option within each item. Once you login to the system you can reset your password from the Genius User Dashboard. After submitting your User Registration form, you will be redirected to the Genius Learner Dashboard. From here you can Register for Course to view the course catalog.

After you have successfully logged in you will be able to browse a course catalog. If the course Instructor has set the course to Self-Registration you will find the course in the catalog. Select the course and proceed to check out.

*Please note: Some courses will require Instructor approval. In this instance the Instructor will receive an email to approve or deny your request. You will receive an electronic notification once you are successfully enrolled.

To verify you have successfully registered for a course log into Genius. From the Learner Dashboard you should see any Active courses, or Current enrollments along with Completed courses.

To print a certificate login to your Genius account to view the Dashboard. Under the Completed Courses module on the right-hand side of your dashboard, click on any of the courses you have already completed.

This will immediately generate a Certificate of Completion for the course you select with the following details:

• Your name
• Course Title
• Date of Completion

Issuing your transcripts in Genius is simple. The Genius dashboard includes a Menu on the left side of the screen where you can find a link that reads Print Transcript.

Click on this link to generate a PDF with a course-by-course breakdown that includes:

• Your name
• Email
• Institution Name
• Enrollment period
• Courses taken
• Grades
• Credits received
• Date in which the transcript was generated

1. The Genius dashboard includes a link to Withdraw from Course. Select the link to get to the Withdrawal interface.

   

2. Request a withdrawal by clicking on the Request new drop link on the upper left-hand side of your screen.

   

3. A floating window will appear. This window allows you to make two choices regarding your drop. The first allows you to select the course you want to drop. The second allows you to select the reason why you are dropping the course. Adding a reason provides valuable feedback to the Instructor and the Affiliation Manager.

   

4. Once you have requested a withdrawal by following the steps above, your request is sent to the Instructor and Affiliation Manager and you can leave this screen.

No. It requires an approval, and you may check the status of your withrawal requests. The Course Withdrawal screen makes it possible for you to check if a request you made earlier to withdraw from a course has been approved. This screen will show any withdrawal requests you have made.

If that status of your withdrawal request is listed as APPROVED, your request has been completed. If the status is not approved, you can edit your withdrawal request to change the reason and resubmit for approval.